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Frequently Asked Questions
How do I track my order?
Go to My Orders or use the Track Order page with your BYB tracking number.
How do I fund my wallet?
Log in and go to Wallet → Fund Wallet. You can use Paystack, Monnify or manual bank transfer.
Can I return a product?
BYBHUB does not accept returns — we buy on your behalf from third-party suppliers. Please read our Terms.
How long does shipping take?
Express: 3–7 days · Cargo: 5–14 days · Sea freight: 50–90 days after leaving China.